Feedback Gathering
Regular gathering and monitoring of customer feedback
Quality Management Policy of Teleport Manpower Provider
Quality Management policy
Quality is important to our business because we value our customers. We strive to provide our customers with incomparable services which meet and even exceed their expectations.
We are committed to continuous improvement and have established a Quality Management System which provides a framework for measuring and improving our performance. We have the following systems and procedures in place to support us in our aim of total customer satisfaction andcontinuous improvement throughout our business:
Our Quality Procedures
Complaint Resolution
A customer complaints procedure
Supplier Monitoring
Selection and performance monitoring of suppliers against set criteria
Employee Training
Training and development for our employees
Regular Audits
Regular audit of our internal processes
Quality Objectives
Measurable quality objectives which reflect our business aims
Management Reviews
Management reviews of audit results, customer feedback and complaints
Quality Manual
Our internal procedures are reviewed regularly and are held in a Quality manual which is made available to all employees.
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